Terms of Trade – Reading Furniture & Joinery

Company: Reading Furniture & Joinery, operating in New South Wales, Australia.
Client: The individual or entity purchasing goods or services from the Company.
Goods: Joinery products, including but not limited to cabinets, countertops, doors, and custom furniture.
Services: Design, manufacturing, installation, and any other related services provided by the Company.

By placing an order with the Company, the Client agrees to these Terms of Trade.

All prices are in Australian Dollars (AUD) and exclude GST unless stated otherwise.
Quotations are valid for 15 days from the date of issue unless otherwise specified.

10% Deposit – Payable upon acceptance of the estimate. Non-refundable.
50% Partial Payment – Payable when final estimate is accepted, when materials are ordered, or at a pre-agreed milestone.
40% Final Payment – Payable 2 days prior to pickup or your scheduled delivery.

Delivery remains the sole responsibility of the client unless expressly itemised in the estimate.

10% Deposit – Payable upon acceptance of the estimate or quotation. Non-refundable.
50% Partial Payment – Payable when materials are ordered or at a pre-agreed milestone.
35% Partial Payment – Payable two weeks prior to delivery or installation.
5% Final Payment – Payable upon completion of installation and Client approval.

Payments may be made via bank transfer, credit card, or other approved methods.
A 2.5% late fee applies to the remaining invoice total.
1.5% interest per month, or the maximum allowable under NSW law, will be charged on overdue payments.

Delivery and installation dates are estimates only and may vary due to unforeseen circumstances.
The Client is responsible for ensuring the site is ready, accessible, and safe for delivery and installation.
Delays caused by the client will incur additional charges.
All fitted furniture must be mechanically fixed to the structure using appropriate fixings. In some installations, fixings may be visible due to site or structural conditions.
For manufacturing orders Delivery is the sole responsibility of the client unless expressly itemised in the estimate.

Unless expressly included in the scope, the Company is not responsible for making good plasterwork, paint, flooring, tiles, or adjacent surfaces disturbed during installation.

Practical Completion is reached when the Works are substantially complete, meaning:
The joinery is installed, operational, and fit for its intended purpose.
Any outstanding items are minor, non-functional, and do not prevent use.

· Practical Completion does not require every minor item or touch-up to be finalised, provided these do not materially affect use or function.

Internal Inspection – The Company completes a final quality check.
Handover Notification – The Client is notified that Practical Completion has been achieved.
Final Invoice – All outstanding amounts under the payment schedule become due.
Delivery / Access Confirmation – Delivery or installation is scheduled once final payment is received and site conditions are confirmed suitable.
Commencement of Defects Period – The Defects Liability Period begins automatically on the date of Practical Completion.

A 30-day Defects Liability Period applies from the date of Practical Completion.
Rectification will be scheduled within a reasonable timeframe, considering workshop capacity, material availability, and site access.
Items considered natural characteristics—such as movement in timber, grain variation, paint settling, or batch variations—are not defects.

Ownership remains with the Company until full payment is received (PPSA compliant).

Natural materials (timber, stone, veneer) exhibit variations in colour, grain, tone, and texture. These are not defects.

A 12-month warranty applies to materials and workmanship, subject to fair wear and tear.

The Company is not responsible for delays caused by events outside its control, including natural disasters, strikes, or supply chain issues.

Reading Furniture & Joinery
7/240–242 Harbord Rd, Brookvale NSW 2100
(02) 8541 5560
readingfurniture.com.au
ABN: 69 658 549 618