Terms of Trade – Reading Furniture & Joinery
1. Definitions
Company: Reading Furniture & Joinery, operating in New South Wales, Australia.
Client: The individual or entity purchasing goods or services from the Company.
Goods: Joinery products, including but not limited to cabinets, countertops, doors, and custom furniture.
Services: Design, manufacturing, installation, and any other related services provided by the Company.
2. Acceptance of Terms
By placing an order with the Company, the Client agrees to these Terms of Trade.
3. Pricing and Estimates
All prices are in Australian Dollars (AUD) and exclude GST unless stated otherwise.
Quotations are valid for 30 days from the date of issue unless otherwise specified.
Provisional sums are allowances for work that cannot be priced exactly at the time of estimate, such as demolition and delivery.
They are charged at actual cost plus 15%, and the difference against the allowance is adjusted in the final invoice.
4. Payment Terms
Manufacturing Orders
60% Deposit – Payable upon acceptance of the estimate. Non-refundable.
40% Final Payment – Payable 5 days prior to pickup or your scheduled delivery.
Delivery remains the sole responsibility of the client unless expressly itemised in the estimate.
Joinery Orders
10% Deposit – Payable upon acceptance of the estimate or quotation. Non-refundable.
50% Partial Payment – Payable upon approval of shop drawings.
35% Partial Payment – Payable two weeks prior to delivery or installation.
5% Final Payment – Payable upon completion of installation and issue of the handover documentation.
Furniture Orders
100% payment required upon acceptance of Quote/Estimate.
General Payment Terms
Payments may be made via bank transfer, or other approved methods.
A 2.5% late fee applies to the remaining invoice total.
1.5% interest per month, or the maximum allowable under NSW law, will be charged on overdue payments.
5. Cancellation and Changes
Deposits are non-refundable.Nothing in these Terms of Trade limits or excludes any rights the Client has under the Australian Consumer Law.
2 Revisions are included, additional Revisions are charged at $500 per revision
Variations: every variation that adds to the price is paid in full before the varied work proceeds, whatever its value. A variation that only reduces the price proceeds once signed.
6. Delivery and Installation
Delivery and installation dates are estimates only and may vary due to unforeseen circumstances.
The Client is responsible for ensuring the site is ready, accessible, and safe for delivery and installation.
Delivery or installation is scheduled once the 35% partial payment is received and site conditions are confirmed suitable.
Delays caused by the client will incur additional charges.
All fitted furniture must be mechanically fixed to the structure using appropriate fixings. In some installations, fixings may be visible due to site or structural conditions.
For manufacturing orders Delivery is the sole responsibility of the client unless expressly itemised in the estimate.
7. Making Good
Unless expressly included in the scope, the Company is not responsible for making good plasterwork, paint, flooring, tiles, or adjacent surfaces disturbed during installation.
8. Practical Completion, Handover & Defects Management
Practical Completion
Practical Completion is reached when the Works are substantially complete, meaning:
The Works are finished and, where installation is included in the scope, installed, operational, and fit for their intended purpose.
Any outstanding items are minor, non-functional, and do not prevent use.
· Practical Completion does not require every minor item or touch-up to be finalised, provided these do not materially affect use or function.
Handover Procedure
Internal Inspection – The Company completes a final quality check.
Handover Documentation – The Company issues the handover documentation to the Client. Practical Completion is reached on the date that documentation is issued.
Final Invoice – All outstanding amounts under the payment schedule become due.
Commencement of Defects Period – The Defects Liability Period begins automatically on the date of Practical Completion.
Defects Liability Period
A 30-day Defects Liability Period applies from the date of Practical Completion.
Rectification will be scheduled within a reasonable timeframe, considering workshop capacity, material availability, and site access.
Items considered natural characteristics, such as movement in timber, grain variation, colour variation in natural materials, paint settling, or batch variations, are not defects.
9. Ownership and Risk
Ownership remains with the Company until full payment is received (PPSA compliant).
10. Material and Finish Variations
Natural materials (timber, stone, veneer) exhibit variations in colour, grain, tone, and texture. These are not defects.
11. Warranties
A 12-month warranty applies to materials and workmanship, subject to fair wear and tear.
12. Liability
Liability is limited to the value of the Goods or Services supplied.
13. Force Majeure
The Company is not responsible for delays caused by events outside its control, including natural disasters, strikes, or supply chain issues.
14. Dispute Resolution
Disputes will first be addressed through good-faith negotiation.
15. Governing Law
Governed by the laws of New South Wales, Australia.
16. Entire Agreement
These Terms of Trade replace all prior agreements or representations.
Company Details
Reading Furniture & Joinery
7/240–242 Harbord Rd, Brookvale NSW 2100
(02) 8541 5560
readingfurniture.com.au
ABN: 69 658 549 618